Excellent service. James returned my call immediately after I contacted Home Advisor. He came the next day, checked my refrigerator thoroughly, and identified the problem. He ordered the LED light, installed it, and the light still would not work. He proceeded to check the computer board, light switches, and transformer. He ordered a new computer board, thinking that was the only option. He came back with the board within an hour, installed it – and still the light would not work. He checked everything again and again – for some unknown reason, the light still will not work. James went “beyond the call of duty” and even refunded all my money! Now that is excellent customer service – I would not hesitate to recommend Washer Wizard to anyone.
Our 10 year old GE Monogram stopped working on 630pm on a Friday night After spending 20 minutes cleaning out all the food in the freezer, I went to the computer to play “repairman roulette i found home adviser”. This was my first in home appliance repair call ever. Being a big fan of wizards of any type, I gave the Washer Wizards a call. The owner answered and gave me a quick quote on the phone. He had a pretty good knowledge of most major brands and their common problems. I agreed to his price to replace the motherboard. Within 15 mins he showed up at my door with the new board and his helper/wife. As he did the repair, his wife would hand him the proper tool. The repair took about 30 minutes and I paid the bill. After paying I mentioned a weird noise I often hear in the fridge. The Wizard spend an extra time at no charge opening up the front of the fridge to repair the quirky noise.. AND DID I MENTION at NO CHARGE! I would highly recommend the Wizzard. He is very knowledgable, will go just about anywhere, and will be there quick. A++
Jeff was very friendly and knew what he was talking about he was in and out and had my dryer working for an affordable price I would definitely hire them again. Also spoke to the owner James who was able to get me an appointment the same day and was also very helpful
My dryer was fixed within 13 hours of my pushing the button on Home Advisor. Jeff was pleasant and easy to work with. No worries, no complaints. 6 mo. warantee for labor and parts. Very pleased with this service..
I received an immediate response from Washer Wizards to my call for service, made in the evening, first thing the next morning. A service repair person, JEFF, reported to my home early the following morning. Jeff was very professional, he explained and demonstrated the causes for our problem, what he would do to repair the appliance, the cost for the repair, and he had the parts needed to make the repair on his service vehicle. He is very customer service friendly and to me that is a big plus. The appliance was cleaned out and the repairs were made and we were up and running again within 90 business minutes from making the initial contact. We were very happy with the service provided by Washer Wizards and especially impressed by Jeff’s knowledge, workmanship, and his very positive attitude in all areas of customer satisfaction. The repair is guaranteed for six months if there are any problems and Washer Wizards will make things right. I highly recommend Washer Wizards and would gladly use them again should the need arise.
Super fast response; was at my house just over an hour from when I called. Owner himself showed up; friendly guy. He evaluated my LG Washer and even removed back panel to take a look inside. Wasn’t afraid to get dirty and spent about an hour trying to diagnose the problem. He thought it might have been the motor control part, found one in his truck, but turns out that wasn’t it. While I’m not going to have them repair it (because it’s a $400 part/motherboard), it was nice to know what the root of the issue was. Would recommend to all; guy knows his stuff.
The were very prompt in arriving. They quickly determined the problem and gave us a couple of options for the repair – one very expensive, the other very very reasonable – both equally effective. They were very personable and courteous.
Once I placed the call, James was at my door within 30 minutes. Very professional and friendly. Job was completed within 1 hour. THANK YOU.
My refrigerator was making a loud noise with a click for about a week. Late on Saturday night, I noticed that the food in my freezer was defrosting. I had no idea who to call so I went on line and found the Washer Wizzard’s through Home Adviser. James from the Washer Wizzard called me before I was finished entering the information. He and his assistant had the problem solved within the next 4 hours. I was very impressed with the service and how quick they responded.
The owner of washer wizzards came within two hours of my call as I was anxious to have my dryer vent repaired or replaced . He was professional, efficient, pleasant, and I was pleasantly surprised that his fee was EXTREMELY reasonable
Honest. Straight forward. Gives prices right up front. Answers phone calls and returns them super quickly. More interested in a good job than being plastic. Good, hard working people. Would absolutely recommend.
Excellent service. Arrived quickly the technician was very friendly and did a great job definitely would hire again
The folks at Washer Wizzards were friendly, quick and efficient. They had to order the part I needed and although the supplier would have delivered it almost a week later, they pushed for an earlier delivery. Within a couple of days of seeing them, the part was here and it took all of a few minutes to get everything fixed up. I’d certainly work with them again.
I had a GE Top Freezer energy star Refrigerator less than 2 years old not getting cold. I went online arround 6 AM looking for someone to find out how much to fix it. Washer Wizzard owner James LaFleur called me right away and told me a house call would cost $40 and if repair was done the $40 would go towards the repair. He came out right away and found that a rather expensive relay start assembly was defective. He fixed it and was able to install a new generic relay that although expensive would do the job and cost less than a GE relay. He completed the job right away and the unit started right up producing cold. Mr LaFleur did a good job.
Scheduled appointment very quickly. Did not try to sell us unneeded parts. Used the parts I had and just charged us the service call. Finally, a fair repairman. Will definitely use again and recommend.
I am more than happy to recommend Washer Wizzards! I have a really old washing machine and because of their honest opinion and advise I decided to not repair this machine. Then, to top it off, he fixed (at no charge) a botched job on my dryer by another repair service. Great service!! Thank you Washer Wizzards!